One of the highlights of the 2018 National Speakers Association Winter Convention was being selected to be a FutureInFIVE speaker. I had just five minutes on stage to deliver my predictions on the future of the speaking profession. If that wasn’t challenging enough,...
As business professionals, we know that connecting with others is important for our success. Yet too many of us are convinced that we aren’t very good at making or maintaining new relationships. Usually, it’s our own mental barriers that hold us back. Instead of...
Have you ever wondered about the origin of the conversation hearts that have become a Valentine’s Day staple? According to the National Confectioners Association, early American colonists made homemade candies with love notes scratched on the surface. In the...
Happy New Year! The change in calendar coincides with a change in my 9-year-old daughter’s weekly routine. On the first day back from winter break, she began riding the school bus for the first time. She came home that first afternoon lamenting the fact that as...
Have you ever tried to finalize the details of a contract, inquire about an overdue invoice, or follow up on a job interview only to get no response from someone you’ve communicated with previously? If yes, then you’ve been ghosted. Ghosting Creeps Its Way Into the...
Empathy Goes a Long Way in the Mortgage Business We’ve all had tough business conversations, whether we are in the mortgage business or another business altogether. Empathy goes a long way toward establishing a strong human connection that transcends any one...
