by Patrick Galvin | May 14, 2020 | Communication, Insurance Articles
“Without a Trace: Saying Nothing is the Easy Way Out, But It Can Damage a Relationship” by Patrick Galvin appeared in the May 2020 issue of Independent Agent Magazine, the official publication of the Independent Insurance Agents and Brokers of America (IIABA). It...
by Patrick Galvin | Mar 2, 2020 | Communication
In January 2020, I completed a longtime ambition of delivering a TEDx Talk (click here to watch my 13-minute talk, “Should Self Interest Motivate Service?”). I loved sharing a simple yet powerful idea to motivate people to serve others and help service clubs and...
by Patrick Galvin | Feb 23, 2020 | Communication, Insurance Articles
“Communication Courtesy: 8 Ways to Ensure Your Digital Communications are Clear, Concise and Effective” by Patrick Galvin appeared in the February 2020 issue of Independent Agent Magazine, the official publication of the Independent Insurance Agents and Brokers...
by Patrick Galvin | Jun 7, 2019 | Communication, Relationship Building
It happens to the best of us: voice mails pile up, inboxes overflow, and text messages disappear. There’s always more work than there are hours in the day. I know it’s stressful because these things happen to me, too. But there is a new communication trend that I find...
by Patrick Galvin | Feb 9, 2018 | Communication, Relationship Building
Have you ever wondered about the origin of the conversation hearts that have become a Valentine’s Day staple? According to the National Confectioners Association, early American colonists made homemade candies with love notes scratched on the surface. In the...
by Patrick Galvin | Oct 24, 2017 | Communication, Relationship Building
Have you ever tried to finalize the details of a contract, inquire about an overdue invoice, or follow up on a job interview only to get no response from someone you’ve communicated with previously? If yes, then you’ve been ghosted. Ghosting Creeps Its Way Into the...