Patrick Galvin delivers keynote presentations and business relationship building seminars for mortgage companies and their referral partners throughout the U.S. He has presented for Fannie Mae, The CORE Training (a mortgage and real estate coaching company), Guild Mortgage, Summit Mortgage, Sierra Pacific Mortgage, Golden Empire Mortgage, Shamrock Financial, and more. He is the author of The Connector’s Way: A Story About Building Business One Relationship at a Time that has sold over 16,000 copies. Featuring seven simple yet powerful relationship building rules, the book has many positive reviews from mortgage and real estate professionals.
Shayla Gifford, branch manager of Guild Mortgage in Reno, Nevada and a coach with The CORE Training, shares her thoughts about Patrick Galvin’s presentation on “The Connector’s Way: Building Your Business One Relationship at a Time” delivered to loan officers and their referral partners.
Trevor Hammond, NW regional manager of Sierra Pacific Mortgage, discusses Patrick Galvin’s keynote at a summit for his lending team and their referral partners including realtors, financial advisors, insurance agents, accountants and attorneys.
Matt MacGillivray, regional vice president of Guild Mortgage in Columbia, South Carolina, shares his observations on the 90-minute interactive business relationship building seminar that Patrick Galvin led for 120 loan officers and their referral partners.
Julie Johnson, branch manager of Guild Mortgage’s South Lake Union office in Seattle, shares her thoughts about Patrick Galvin‘s business relationship building workshop for 130 people including loan officers and their referral partners.
Mortgage professionals and realtors who build strong relationships with their customers, referral partners, and team members will succeed in up and down housing markets. Whether Patrick is giving a keynote presentation at an industry conference or presenting a business relationship building workshop for mortgage professionals and their referral partners, he galvanizes people into action with practical strategies and tactics that increase loyalty, referrals, and sales. His most popular programs are listed below.
The Connector’s Way: Building Your Business One Relationship at a Time
The most successful professionals are those that build strong relationships with their customers, prospects, team members, and referral partners. Patrick shares seven simple yet powerful rules for building relationships in the real world and online from his book The Connector’s Way that will galvanize your success.
In this program you’ll learn how to:
- Nurture body and mind create to positive energy and enthusiasm that allows you to build strong relationships and attract new business
- Seek out individuals who you expose you to new ways of thinking
- Ask your customers and professional connections how you can be of service
- Serve others without consideration for how you will benefit
- Exceed expectations
- Let people know how they can help you succeed
- Be grateful
Note: This has been Patrick’s most popular topic for mortgage companies and their referral partners and is usually delivered as an interactive 90-minute keynote (although it can be shortened). This presentation is often the main element in a three-hour event that a mortgage company hosts for its loan officers and their referral partners (primarily realtors). These referral partner events typically include a 30-minute panel discussion on business relationship building featuring three or four local companies and a 30 to 60-minute networking mixer. Mortgage companies have had success securing co-sponsorships that cover a significant portion of Patrick’s speaking fee. Past sponsors have included mortgage insurance companies, title companies, appraisal companies, insurance agencies, remodeling businesses, plumbing companies, and a variety of home service companies.
Beyond Networking: Cultivating Your Real World and Online Connections
While most professionals agree that networking is an important way to strengthen connections with customers, prospects, and professional connections, many avoid it because they find it awkward or self-promotional. Connecting, on the other hand, is about developing and cultivating long term, meaningful relationships.
In this program you’ll learn how to:
- Find groups that offer the best opportunities to make connections
- Maximize the value of the groups and organizations that you join
- Develop a strategy for creating connections that is actionable and measurable
- Build long-term trust that increases the likelihood that people will do business with you or refer business to you
- Leverage underutilized yet highly effective LinkedIn strategies for relationship building
Galvanizing Your Business with Word of Mouth
Every day, Americans engage in more than two billion conversations about the products, services and organizations that they like and dislike. When customers hear good things about your business, their loyalty increases and they are more likely to refer their friends, relatives and professional connections. Positive word of mouth is twice as effective as most forms of paid marketing for attracting new customers.
In this program you’ll learn how to:
- Stand out from advertising clutter
- Create meaningful ways of supporting your community that generate enthusiasm from existing and prospective customers
- Monitor the quality of your word of mouth in a methodical yet low-cost way
- Give your customers reasons to spread positive stories about your business
- Ask for referrals from your customers in a way that strengthens relationships while generating quality leads
Other popular topics include:
Delivering Remarkable Customer Service
Creating and Inspiring a Team that Goes the Extra Mile
Building Strong Personal Brands that Reinforce Your Company’s Brand
Patrick never gives the same presentation twice and takes pride in customizing his presentations to meet the specific needs of each client. If you don’t see a presentation that fits your needs, Patrick encourages you to speak with him so he can tailor a program that will help you achieve your objectives.
Patrick’s presentations will help your employees build better relationships with your customers to increase their loyalty and the likelihood that they’ll refer their friends, relatives and colleagues. Mortgage companies and real estate firms across the country report that Patrick’s presentations and workshops have had a powerful impact on overall growth while increasing employee engagement, boosting talent attraction and retention, and improving employee health and happiness.
Interactivity & Support
Every presentation is highly interactive which makes it easier for audiences to retain new ideas and put them into action. Participants might find themselves engaged in one-on-one discussions, brainstorming best practices in small groups, and creating and committing to personal action plans. Handouts can be provided with summary information, activities, and reading recommendations. Follow-up programs to ensure sustained impact can be custom-designed for your organization.
When you hire Patrick as a speaker, he will:
- Learn the priorities of your organization and your event
- Interview a cross-section of prospective attendees to assess their needs and include their stories
- Deliver an engaging interactive presentation that provides lasting value
- Interact with audience members after the presentation
- Galvanize your audience to greater levels of success
Working with Patrick
Professionals who build great relationships will thrive whether the economy is expanding or contracting. Mortgage and real estate speaker Patrick Galvin will customize a keynote speech or workshop program for your organization and referral partners based on the powerful business relationship building lessons from his book, The Connector’s Way.
Here’s what mortgage industry and real estate professionals have said about Patrick’s speaking programs:
“We were extremely lucky to have Patrick speak to over 175 of our mortgage loan originators about relationship building. He shared a number of easy and practical ideas that our people were able to implement immediately. In the world of clicking the button to place our order, Patrick has a refreshing take on building and leveraging relationships for maximum advantage. I highly recommend seeing Patrick speak and reading his book, The Connector’s Way.”
Joe Ewens, EVP Production, Golden Empire Mortgage (California)
“Patrick presented on real world and online networking to our entire mortgage sales force. His presentation was engaging, interactive and powerful to foster new ideas, change behaviors and grow our business. How do I know? Within two weeks of the presentation, multiple loan officers had gained new contacts, joined networking groups and/or directly received referrals because of their actions.”
Rob Walworth, Director of Mortgage Sales, BECU (Washington)
“We had standing room only. There were 130 people in the room and everyone was mesmerized!”
Shayla Gifford, Branch Manager, Guild Mortgage (Nevada)
“I met Patrick at an event for top producing mortgage and real estate professionals. I was drawn to his message and how he’s truly someone who believes in building a relationship business. The principles are so spot on that we decided to host a video simulcast with Patrick, and I couldn’t have been more pleased with the response of our attendees as well as the additional nuggets I was able to get for my business. I’d recommend Patrick to anyone who’s looking to build a better business one relationship at a time.”
Suzanne Caldeira, Vice President, Shamrock Financial (Rhode Island)
“We learned so much from Patrick about relationship building—and that’s really the industry that we are in. I knew his presentation was a success when I looked around the room and saw that no one had picked up a phone the entire time. People leaned on every word he said.”
Matt MacGillivray, Regional Vice President, Guild Mortgage (South Carolina)
“We had Patrick speak to all our mortgage loan officers across the company about networking and leveraging social media to increase referrals. Patrick was easy to work with and met with us prior to the presentation to customize the content to meet our needs. After two days of back-to-back presentations, we asked our loan officers who their favorite speaker was and Patrick was at the top of the list. Many went home that weekend and implemented the recommendations that he provided. He is engaging, and provides clear, easy-to-implement ideas that any loan officer can take to enhance their business. I highly recommend Patrick as a speaker to any credit union or financial institution.”
Tony Ingram, Regional Director, First Tech Federal Credit Union (Oregon)
“Patrick was the keynote at our sixth 10X Growth Summit and it could not have gone better. The feedback continues to pour in from real estate professionals, financial professionals and mortgage professionals who rated this event the highest of any previous event and alluded to the value of Patrick’s talk and the principles in his book, The Connector’s Way.”
Trevor Hammond, NW Regional Manager, Sierra Pacific Mortgage (Oregon)
“We got so much out of this workshop because Patrick had people talking and engaging with each other. Some people have even been reading his book in-between breaks!”
Julie Johnson, Branch Manager, Guild Mortgage (Washington)
To learn more or customize a program for your organization, please contact Patrick here.