How to Thrive in Today’s Mortgage Lending and Real Estate Environment
The mortgage lending industry is a rapidly changing landscape in which fintechs, banks, credit unions, brokers, and other lenders battle daily for market share. Interest rates, purchase inventory, regulatory restrictions, technology, inflation, housing affordability, supply chain, and credit access are just some of the factors that impact market share.
For over a decade, favorable interest rates and economic conditions drove borrowers in waves to loan officers who didn’t have to engage in outreach to stay busy. However, higher interest rates and lower housing inventory, combined with competitive pressure from other lenders, require mortgage loan officers to work differently or lose market share forever.
Fortunately, there is a way to survive and thrive. Loan officers who build quality relationships with colleagues, clients, prospective borrowers, and referral partners will ensure a steady stream of repeat and referred business and minimize the impact of adverse economic conditions.
About Patrick Galvin
Patrick is passionate about helping loan officers and realtors harness the power of relationship building. A professional presenter for 20 years, and author of four books about relationship building, he delivers presentations and business relationship-building workshops for mortgage and real estate companies throughout the United States. Patrick’s relationship-building insights, combined with his extensive experience, allow him to deliver highly tailored and uniquely effective programs that deliver immediate results.
Patrick is also co-founder and chief galvanizer of The Galvanizing Group, an online learning and coaching company that offers an innovative Connecting Cohort Coaching Program and Relationship Building Academy for companies that want to take relationship building to the next level. In addition to a long-term client partnership with Fannie Mae, Patrick has presented to mortgage and real estate professionals at organizations including Banner Bank, Umpqua Bank, BECU, CLM Mortgage, Community Mortgage Funding, The CORE Training, First Tech FCU, SchoolsFirst FCU, Guild Mortgage, Evergreen Home Loans, Golden Empire Mortgage, Homestar Financial Corporation, Sierra Pacific Mortgage, Keller Williams Real Estate, Coldwell Banker, and RE/MAX Real Estate.

Video Testimonials
Shayla Gifford, branch manager of Guild Mortgage in Reno, Nevada and a coach with The CORE Training, shares her thoughts about Patrick Galvin’s presentation on “The Connector’s Way: Building Your Business One Relationship at a Time” delivered to loan officers and their referral partners.
Eric Weiss, regional vice president of Guild Mortgage’s Texas 2 region, describes his organization’s hybrid event featuring Patrick Galvin presenting virtually to an audience of 40 branch managers assembled in Austin and another 200 employees from six states logging in remotely.
Julie Johnson, branch manager of Guild Mortgage’s South Lake Union office in Seattle, shares her thoughts about Patrick Galvin‘s business relationship building workshop for 130 people including loan officers and their referral partners.
Matt MacGillivray, regional vice president of Guild Mortgage in Columbia, South Carolina, shares observations on a 90-minute interactive business relationship building seminar that Patrick Galvin led for loan officers and their referral partners.
Matt Coles, Regional VP of Sales for Plaza Home Mortgage, summarizes highlights from Patrick Galvin’s fireside chat with Plaza Home Mortgage EVP Jeff Leinan, at the 2021 Annual Convention of the National Association of Mortgage Brokers (NAMB) in Las Vegas.
Evergreen Home Loans leaders Don Zender, president of production, and Robert Lipston, executive VP of loan production, share their enthusiasm for Patrick Galvin’s sixty-minute keynote presentation on relationship building at the 2024 Sales Rally in Seattle, WA.
Sandra McDowell, president of CLM Mortgage in Houston, Texas, expresses how pleased she and her team were with the takeaways from Patrick Galvin’s interactive four-hour seminar on business relationship building at their annual sales conference.
Marketing Manager Sarita Smith takes a moment to talk about working with keynote speaker Patrick Galvin who addressed an audience of mortgage loan officers at Homestar Financial Corporation’s annual conference in Georgia.
Trevor Hammond, NW regional manager of Sierra Pacific Mortgage, discusses Patrick Galvin’s keynote at a summit for his lending team and their referral partners including realtors, financial advisors, insurance agents, accountants and attorneys.
Popular Presentation Topics
Galvanize Your Life and Business with Better Relationships
In this interactive presentation, Patrick draws from his newest book, The Daily Connector: 366 Ways to Galvanize Your Life with Better Relationships, and the proven principles in his acclaimed business parables, The Connector’s Way and The Trusted Way. He shows how simple, consistent actions ignite meaningful connections that drive lasting personal and professional growth.
Discover daily practices that turn relationship building into powerful habits, transforming how you engage with clients, colleagues, referral partners, family, and friends. Gain practical strategies to deepen rapport, strengthen trust, and build a culture rooted in mutual support. Learn to identify key relationship-building opportunities and leverage them to achieve lasting success in every area of your life and business.
You’ll leave equipped and inspired to galvanize your team, energize your organization, and experience stronger, more rewarding relationships.
Patrick’s speaking fee includes audio versions of The Connector’s Way, The Trusted Way, and The Daily Connector, plus a PDF copy of The Daily Connector Journal.
The Connector’s Way: Achieve Success One Relationship at a Time
In a world where technology promises more connection, yet isolation and loneliness are on the rise, imagine unlocking your full potential to cultivate relationships that boost your health, happiness, and success. But where do you begin? Maybe you’re unsure how to start or doubt your ability to build genuine connections.
In this engaging presentation, Patrick draws on real-world business experience and lessons from his business parable, The Connector’s Way, to show how purposeful relationship building can transform your life and work. You’ll discover practical strategies to sharpen your relationship-building mindset, expand your skill set, and create meaningful connections both in person and online. Get ready to build the relationships that drive growth, fulfillment, and lasting impact.
The Connector’s Way is available in print, Kindle, and Audible formats.
(Please contact us to inquire about quantity pricing on books.)
The Trusted Way: Cultivate a Life and Business of Character
Trust is your most valuable asset—personally and professionally. Building trust strengthens relationships, unlocks new opportunities, and lays the groundwork for lasting success. However, trust doesn’t happen by accident; it must be earned through actions that demonstrate your character and integrity.
Drawing on powerful insights from his popular business parable, The Trusted Way, Patrick explores what it truly means to live and work ethically in a world that often challenges fairness and honesty. You’ll discover practical ways to navigate complex situations, honor your values and those of others, and become the kind of trusted advisor, colleague, and friend people consistently turn to and rely on.
The Trusted Way is available in print, Kindle, and Audible formats.
(Please contact us to inquire about quantity pricing on books.)
Beyond AI: Leverage EI to Build Authentic Relationships in a Digital World
Artificial intelligence (AI) is transforming daily life faster than ever. But even as technology reshapes how we live and work, one constant remains clear: authentic human connections still determine your personal and professional success. While AI may power your devices, EI (emotional intelligence) fuels meaningful relationships and lasting opportunities.
In this dynamic presentation, you’ll discover the crucial balance between leveraging cutting-edge technology and nurturing genuine human connections. You’ll gain practical insights for harnessing digital tools without losing sight of the essential human qualities—like empathy, credibility, and trust—that AI can’t replicate. You’ll walk away ready to amplify your most valuable asset: your humanity.
Get the accompanying online course, available at Udemy.com.
(Please contact us to inquire about special pricing for multiple learners.)
Connect with Purpose: How to Build Your Network
Building strong, meaningful relationships isn’t about collecting contacts—it’s about connecting with the right people for the right reasons. You’ll learn how to treat relationship building as a skill, not just a nice-to-have, so you can intentionally grow a network that supports your goals. The key is building connections that create mutual value where both you and your network thrive.
You’ll start by clarifying what you need from your network to make more purposeful connections. From there, you’ll discover new opportunities to expand and strengthen valuable relationships and overcome common challenges, from knowing where to start to managing your time effectively. Finally, you’ll leave with a clear plan for building a strong, high-value network—without feeling overwhelmed or transactional.
Take the accompany online microlearning course for FREE.
(Please contact us to inquire about our comprehensive online curriculum.)
Want to reinforce the ideas and lessons from Patrick Galvin’s presentations?
Clients can arrange special pricing in advance to provide attendees with copies of Patrick’s books — in print or audio format. For ongoing impact and continuous learning, discounted access is also available to The Relationship Building Academy. With 80+ interactive microlearning courses, the Academy uses the latest e-learning tools to boost confidence and improve relationship-building skills. CLICK HERE to learn more.

Interviews with Mortgage & Real Estate Leaders

Mortgage Coach’s Dave Savage and Patrick Galvin talk about Patrick’s books, The Connector’s Way and The Trusted Way, and the lessons that mortgage professionals can use to build a thriving lending business. Watch the interview and get book info here.

The ONE Thing’s host Geoff Woods talks with Patrick Galvin about goal setting and why we need to be intentional about relationship building if we are to grow our businesses and be of service to others.

Patrick Galvin speaks with Xperience Growth founder Chris Suarez about the secret to building an experiential life through real estate. (Hint: It’s all about strong, trust-based relationships!). Listen to the podcast here.

Real Estate Rockstars host Matt Templeton speaks with Patrick Galvin about ways to use technology to enhance rather than replace meaningful one-one-one connections. Listen to the podcast here.
Testimonials for Mortgage & Real Estate Speaker Patrick Galvin
“If you are in the mortgage business then now is a great time to focus on building new relationships. You cannot control the market but you can control adding new referral relationships and Patrick Galvin is the leader in this area.”
Jeff Leinan, President, Wholesale Division, Plaza Home Mortgage
“We were extremely lucky to have Patrick speak to over 175 of our mortgage loan originators about relationship building. He shared a number of easy and practical ideas that our people were able to implement immediately. In the world of clicking the button to place our order, Patrick has a refreshing take on building and leveraging relationships for maximum advantage. I highly recommend seeing Patrick speak and reading his book, The Connector’s Way.”
Joe Ewens, EVP Production, Golden Empire Mortgage
“Patrick presented on real world and online networking to our entire mortgage sales force. His presentation was engaging, interactive and powerful to foster new ideas, change behaviors and grow our business. How do I know? Within two weeks of the presentation, multiple loan officers had gained new contacts, joined networking groups and/or directly received referrals because of their actions.”
Rob Walworth, Director of Mortgage Sales, BECU
“We had standing room only. There were 130 people in the room and everyone was mesmerized!”
Shayla Gifford, Branch Manager, Guild Mortgage
“I met Patrick at an event for top producing mortgage and real estate professionals. I was drawn to his message and how he’s truly someone who believes in building a relationship business. The principles are so spot on that we decided to host a video simulcast with Patrick, and I couldn’t have been more pleased with the response of our attendees as well as the additional nuggets I was able to get for my business. I’d recommend Patrick to anyone who’s looking to build a better business one relationship at a time.”
Suzanne Caldeira, Vice President, Shamrock Financial
“We learned so much from Patrick about relationship building—and that’s really the industry that we are in. I knew his presentation was a success when I looked around the room and saw that no one had picked up a phone the entire time. People leaned on every word he said.”
Matt MacGillivray, Regional Vice President, Guild Mortgage
“We had Patrick speak to all our mortgage loan officers across the company about networking and leveraging social media to increase referrals. Patrick was easy to work with and met with us prior to the presentation to customize the content to meet our needs. After two days of back-to-back presentations, we asked our loan officers who their favorite speaker was and Patrick was at the top of the list. Many went home that weekend and implemented the recommendations that he provided. He is engaging, and provides clear, easy-to-implement ideas that any loan officer can take to enhance their business. I highly recommend Patrick as a speaker to any credit union or financial institution.”
Tony Ingram, Regional Director, First Tech Federal Credit Union
“Patrick was the keynote at our sixth 10X Growth Summit and it could not have gone better. The feedback continues to pour in from real estate professionals, financial professionals and mortgage professionals who rated this event the highest of any previous event and alluded to the value of Patrick’s talk and the principles in his book, The Connector’s Way.”
Trevor Hammond, NW Regional Manager, Sierra Pacific Mortgage
“We got so much out of this workshop because Patrick had people talking and engaging with each other. Some people have even been reading his book in-between breaks!”
Julie Johnson, Branch Manager, Guild Mortgage
Impact
Patrick galvanizes listeners with strategies, tools, and motivation to build better relationships. His presentations have a lasting impact with clients reporting increased business growth, higher employee engagement, increased talent attraction and retention, and improved employee health and happiness.
Interactivity
Patrick never delivers the same speech twice. Customized to meet the needs of each client, his interactive presentations make it easy for audiences to retain new ideas and put them into action. Participants might find themselves engaging in a one-on-one discussion, brainstorming best practices in a small group, or creating and committing to a personal action plan. Follow-up programs can be custom designed to ensure sustained impact.
Guarantee
As your speaker, Patrick will:
- Learn the priorities of your organization and your event
- Interview a cross-section of prospective attendees to assess their needs and include their stories
- Deliver an engaging interactive presentation that provides lasting value
- Interact with audience members after the presentation
- Galvanize your audience to greater levels of success
Please contact us to discuss having Patrick tailor a keynote, general session, workshop, panel discussion, or virtual presentation that will educate, inspire, and engage your attendees.