A professional presenter for 27 years, Patrick Galvin is also the co-founder and chief galvanizer of The Galvanizing Group, a learning and development company in Portland, Oregon. Patrick presents to credit union employees, members, and community partners across the country and has spoken to Advantis Credit Union, America’s Credit Union, the American Credit Union Mortgage Association, BECU, CU Business Group, Fannie Mae, First Tech Federal Credit Union, SAFE Credit Union, and SchoolsFirst Federal Credit Union, among others. Patrick has also delivered presentations for regional credit union associations in California, Washington, and Oregon. Building on the timeless business principles of The Connector’s Way and The Trusted Way, of the popular book series The Way, Patrick’s presentations motivate audiences to build better relationships to increase credit union loyalty and boost member retention and attraction.
Matt Stephenson, President/CEO of Rogue Credit Union, shares why Patrick’s workshop on relationship building was so effective for participants in the Q1 2024 Leadership Council.
Fred Ferrell, VP of Real Estate at SchoolsFirst FCU, shares his thoughts on a business relationship building workshop that Patrick Galvin delivered for credit union employees.
Director of Real Estate Lending Adam Boomer at Advantis Credit Union discusses Patrick Galvin’s keynote at an Oregon Credit Union Real Estate Network (CUREN) meeting.
Casey Filburn, Director of Residential Lending – Operations at WSECU, explains his enthusiasm for Patrick Galvin’s presentations based on the six he has attended.
Lexy Strong, CU Communities Manager for GoWest, speaks about Patrick Galvin’s breakout session and facilitated dialogue about relationship building at the 2023 MAXX Convention.
Larry Middleman, President/CEO of CU Business Group, talks about Patrick Galvin’s keynote at the company’s annual conference in both Portland, OR and Savannah, GA.
Rachel Zillner, VP of Community Development at SAFE Credit Union, discusses Patrick Galvin’s workshops for credit union employees and community partners.
Popular Presentation Topics
The Connector’s Way: Building Your Credit Union One Relationship at a Time
Strong connections make individuals healthier, happier, and more likely to perform at their peak to achieve greater success in business and life. Yet credit union professionals don’t always know where to begin, or they convince themselves that they are not very good at relationship building. And while technology promises to connect people across time and space, isolation and loneliness are more pervasive than ever.
Fortunately, the power of purposeful relationship building is under your control. Drawing on his extensive experience speaking to credit union professionals around the country, combined with lessons from his book, The Connector’s Way, Patrick explores the transformative power of human connection in the real world and online. You will learn to grow your relationship-building mindset and skillset, helping you achieve your personal and professional goals.
The Connector’s Way is available in print, Kindle, and Audible formats.
(Please contact us to inquire about quantity pricing on books.)
The Trusted Way: Building a Life and Credit Union of Character
Trust is an essential ingredient that sets successful credit unions apart from their competitors. High-trust credit union professionals build stronger relationships and enjoy greater opportunities for themselves and their organizations. But trust is not a given; it must be earned. And while you cannot make other people trust you, you can make it easier for them to measure your trustworthiness through your actions.
Leveraging the timeless lessons from his business parable, The Trusted Way, Patrick examines ethical behavior and what it means to do the right thing in a world that often challenges the concepts of truth and fairness. You will learn to look at situations through different lenses, and to consider not only your values but also the values of others to build meaningful connections and become a trusted advisor to coworker, members, and friends.
The Trusted Way is available in print, Kindle, and Audible formats.
(Please contact us to inquire about quantity pricing on books.)
Build Better Relationships: How to Thrive in an AI-Driven World
Artificial intelligence (AI) is being integrated into daily life at a dizzying pace. Things are changing so fast that it’s hard to predict exactly where it will take credit unions. One thing is certain, however: Authentic human connections remain the single biggest predictor of personal and professional success. So, while AI may power our digital devices and gadgets, it’s EI, or emotional intelligence, that powers our relationships.
In this presentation, Patrick will delve into the dynamic interplay between technology and human connection. Audience members will learn to navigate the evolving landscape and take control of digital tools to build credibility and trust. They will discover practical ways to leverage the values, traits and skills that make them human, and unlock the art of authentic relationship building in the digital age.
Get the accompanying online course, available at Udemy.com.
(Please contact us to inquire about special pricing for multiple learners.)
Social Fitness Mastery: How to Navigate Interactions with Ease
More than just another soft skill, social fitness is an investment in your personal and professional development. It is a commitment to becoming more aware of your interactions, emotions, and the impact you have on others to build better relationships. Among credit union professionals, socially fit individuals excel in team collaborations, leadership roles, and networking opportunities. They build lasting bonds with colleagues, members, and mentors, and they navigate conflicts and difficult conversations to preserve and strengthen relationships.
This presentation will examine social fitness: what it is, how to exercise it, and ways to use it to build strong, career-enhancing connections.
Looking for memorable ways to reinforce the ideas and lessons from Patrick Galvin’s presentations?
Special pricing can be arranged in advance to provide attendees with copies of Patrick’s books, The Connector’s Way or The Trusted Way (print or audiobook). For even greater impact, the interactive microlearning courses in The Business Relationship Building Academy incorporate the latest e-Learning standards to grow the relationship-building confidence and skill of its learners. Special membership pricing is available upon request. Learn more here.
Patrick galvanizes listeners with strategies, tools, and motivation to build better business relationships. His presentations have a lasting impact with clients reporting increased business growth, higher employee engagement, increased talent attraction and retention, and improved employee health and happiness.
Patrick never delivers the same speech twice. Customized to meet the needs of each client, his interactive presentations make it easy for audiences to retain new ideas and put them into action. Participants might find themselves engaging in a one-on-one discussion, brainstorming best practices in a small group, or creating and committing to a personal action plan. Follow-up programs can be custom designed to ensure sustained impact.
As your speaker, Patrick will:
- Learn the priorities of your organization and your event
- Interview a cross-section of prospective attendees to assess their needs and include their stories
- Deliver an engaging interactive presentation that provides lasting value
- Interact with audience members after the presentation
- Galvanize your audience to greater levels of success
Please contact us to discuss having Patrick tailor a keynote, general session, workshop, panel discussion, or virtual presentation that will educate, inspire, and engage your attendees.
Working with Patrick
Great relationships are what distinguish one financial institution from another. Credit union speaker Patrick Galvin will customize a speech or program for your credit union based on the powerful relationship building lessons from his books, The Connector’s Way and The Trusted Way, part of The Way series of business parables.
Read what these credit union professionals have to say about working with Patrick:
“Patrick opened our annual conference with a lively one-hour keynote. Throughout the three-day event, speakers and attendees kept referring to his ideas about business relationship building. We want keynote speakers who make a lasting impact and Patrick certainly did that. I would highly recommend him as a keynote speaker for any conference.”
President/CEO, CU Business Group
“Thanks again for a wonderful presentation and for copies of your book for everyone. Your message was well received and fit nicely with our program.”
President, American Credit Union Mortgage Association (ACUMA)
“Patrick presented on real world and online networking to our entire mortgage sales force. His presentation was engaging, interactive and powerful to foster new ideas, change behaviors and grow our business. How do I know? Within two weeks of the presentation, multiple loan officers had gained new contacts, joined networking groups and/or directly received referrals as a result of their actions.”
Director of Mortgage Sales, BECU
“We had Patrick speak to all of our mortgage loan officers across the company about networking and leveraging social media to increase referrals. Patrick was easy to work with and met with us prior to the presentation to customize the content to meet our needs. After two days of back-to-back presentations, we asked our loan officers who their favorite speaker was and Patrick was at the top of the list. Many went home that weekend and implemented the recommendations that he provided. He is engaging, and provides clear, easy-to-implement ideas that any loan officer can take to enhance their business. I highly recommend Patrick as a speaker to any credit union or financial institution.”
Regional Director, First Tech Federal Credit Union
“Everybody enjoyed Patrick’s presentation and anybody that hires him to coach their team and drive their goals will be pleased.”
Vice President of Real Estate Lending, SchoolsFirst FCU
“I’ve had the pleasure twice now to attend Patrick’s workshop and each event was very uplifting, encouraging and motivating! The first event was at the SoCal CUREN meeting in 2017, where he was a guest speaker. I was so impressed; I knew we had to have him as our guest speaker at our annual company team-building event. In 2018, he facilitated an interactive workshop for our team focused on his book The Connector’s Way: Building Your Business One Relationship at a Time. The event was a huge success, our employees raved about it for weeks, and it truly made a positive impact on our organization! I can’t thank him enough!”
CEO, Community Mortgage Funding
“Patrick’s presentation challenged the mortgage loan officers to view their LinkedIn and other social profiles from many vantage points. His presentation was personalized for our group, dynamic, and very interactive, thus, allowing our sales team to get the most out of his message. Most importantly, Patrick ardently followed up with individual coaching sessions for each sales person and provided personalized recommendations for each of their profiles to ensure that they were maximizing all opportunities in getting their personal message out. Patrick’s recommendations, coaching, and determination to help increase each sales person’s sales numbers have provided noticeable online activity resulting from their improved social profiles. I would highly recommend your team experiencing Patrick’s ‘Galvanizing Effect.’”
Director of Mortgage Lending, Advantis Credit Union
“Congratulations! You gave an outstanding speech at our mid-year managers meeting. Thank you for so eloquently describing the benefits of face-to-face and online networking and giving us so many great tips and ideas on how we can network more effectively. We are all looking forward to another chance to hear you.”
Branch Manager, America’s Credit Union
“I have had the distinct pleasure of seeing Patrick Galvin present his excellent ideas and strategies twice now. Both times I took massive notes because it was so useful! His book of course covers many of his excellent points on how building relationships is rewarding for our business and our personal lives but you can’t get enough of a good message, especially with his personal examples and fun delivery.”
Chief Sales Officer, Xceed Financial Credit Union
To learn more or customize a program for your credit union, please contact Patrick here.