Credit Union Speaker

An accomplished professional speaker and TEDx presenter, Patrick Galvin is also the co-founder and chief galvanizer of The Galvanizing Group, a learning and development company in Portland, Oregon. Patrick presents to credit union employees, members, and community partners across the country and has spoken to Advantis Credit Union, America’s Credit Union, the American Credit Union Mortgage Association, BECU, CU Business Group, Fannie Mae, First Tech Federal Credit Union, SAFE Credit Union, and SchoolsFirst Federal Credit Union, among others. Patrick has also delivered presentations for regional credit union associations in California, Washington, and Oregon. Building on the timeless business principles of The Connector’s Way and The Trusted Way, of the popular book series The Way, Patrick’s presentations motivate audiences to build better relationships to increase credit union loyalty and boost member retention and attraction.

Patrick Galvin Speaker Headshot

Video Testimonials

Larry Middleman, President/CEO of CU Business Group, talks about Patrick Galvin’s keynote at the company’s annual conference in both Portland, OR and Savannah, GA.

Fred Ferrell, VP of Real Estate at SchoolsFirst FCU, shares his thoughts on a business relationship building workshop that Patrick Galvin delivered for credit union employees.

Rachel Zillner, VP of Community Development at SAFE Credit Union, discusses Patrick Galvin’s workshops for credit union employees and community partners.

Casey Filburn, Director of Residential Lending – Operations at WSECU, explains his enthusiasm for Patrick Galvin’s presentations based on the six he has attended.

Popular Presentation Topics

The Connector’s Way: Building Your Business One Relationship at a Time

What if everyone in your audience, at your company, or on your team learned how to build and maintain better internal and external relationships? In this interactive and dynamic presentation, Patrick Galvin shares simple yet powerful rules for building relationships in the real world and online following the principles of his popular book, The Connector’s Way: A Story About Building Business One Relationship at a Time.

In this program, you will learn how to:

  • Nurture body and mind to create the positive energy and enthusiasm that builds strong relationships and attracts new business
  • Seek out people who expose you to new ways of thinking
  • Be of service to your connections without consideration for how you will benefit
  • Show up, follow through, and exceed expectations
  • Ask for and receive reviews, recommendations, and referrals to grow your business
  • Cultivate an attitude of gratitude to build better relationships

Special pricing available for The Connector’s Way (book) and/or membership in The Business Relationship Building Academy for attendees.

The Trusted Way: Elevate Your Career and Company with Trust-Based Relationships

What constitutes ethical business behavior? What does it mean to do the right thing? In a world that stretches the limits of truth and fairness, these questions hold the key to personal and professional success. Patrick Galvin draws on the lessons of his popular business parable The Trusted Way: A Story About Building a Life and Business of Character to teach audiences how to earn trust and build strong and meaningful connections.

In this program, you will learn how to:

  • Use the speed of trust to grow your personal and professional relationships
  • Manage the four key variables that determine your trustworthiness
  • Evaluate your thoughts, words, and deeds toward others using The Four-Way Test
  • Earn trust-based recommendations and referrals
  • Build and maintain a network of trusted connections

Special pricing available for The Trusted Way (book) and/or membership in The Business Relationship Building Academy for attendees.

The Virtual Connector’s Way: How to Build Business Relationships When You Can’t Meet Face to Face [ONLINE KEYNOTE]

Technology, automation, and remote work: The way we do business is rapidly changing. Does your team have the relationship building skills they need to succeed? Patrick Galvin leverages the timeless principles of his popular book The Connector’s Way: A Story About Building Business One Relationship at a Time to give audiences practical tools for building trust and connecting virtually with clients, prospects, and colleagues when geography, workplace structure, or other circumstances make it difficult to meet face to face.

In this program, you will learn to:

  • Build strategic relationships while working remotely
  • Leverage technology to generate positive energy and enthusiasm required for authentic connection
  • Master online tools to build meaningful professional relationships
  • Create opportunities to connect with others online
  • Ask for and receive reviews, recommendations, and referrals to grow your business
  • Use low-tech and high-tech approaches to show gratitude and build goodwill

Special pricing for The Connector’s Way (book) and/or membership in The Business Relationship Building Academy for attendees.

How to Build Trust with Remote Teams and/or a Hybrid Workforce

The pandemic proved that many job responsibilities can be performed online and that remote work can be effective and beneficial for employees and companies. One thing has not changed, however: Strong, trust-based relationships are key to developing high-performing teams. In this presentation, Patrick Galvin shares ways to build trust with hybrid teams and remote workers to create an environment that encourages collaboration, communication, and connection.

In this program, you will learn how to:

  • Adopt a more trusting style of managing hybrid and remote teams
  • Leverage online tools to create a more inclusive work experience
  • Encourage communication and connection among remote employees
  • Identify and avoid mistakes in the trust-creation process
  • Build a more positive, productive, and collaborative work environment

Special pricing available on books from The Way series and/or membership in The Business Relationship Building Academy for attendees.

Beyond Networking: Cultivating Your Real World and Online Connections

Networking is an important way to build relationships with customers, prospects, and professional connections, but many people find it awkward and self-promotional. Connecting, on the other hand, is about developing and cultivating meaningful, trust-based relationships. Patrick Galvin teaches audiences how to set expectations and adjust their mindsets to make connecting with others both enjoyable and productive.

In this program, you will learn how to:

  • Find the best opportunities to make valuable connections
  • Maximize the value of member groups and organizations
  • Develop an actionable and measurable plan for creating connections in the real world and online
  • Build long-term trust to increase repeat and referred business
  • Leverage underutilized yet highly effective online strategies for relationship building

Special pricing available on books from The Way series and/or membership in The Business Relationship Building Academy for attendees.


Patrick will motivate credit union employees to build better relationships to increase member loyalty and boost referrals. For credit union members and local business groups (such as chambers of commerce or networking organizations), Patrick will tailor a keynote presentation or interactive workshop that will generate goodwill and boost member retention and attraction.

Interactivity & Support

Patrick’s highly interactive presentations make it easy for audiences to retain new ideas and put them into action. Participants might find themselves engaged in a one-on-one discussion, brainstorming best practices in a small group, or creating and committing to a personal action plan. Handouts can be provided with summary information, activities, and reading recommendations. Follow-up programs to ensure sustained impact can be custom-designed for your credit union.


When you hire Patrick as a speaker, he will:

  • Learn the priorities of your organization in general and your event in particular
  • Interview a cross-section of prospective attendees to assess their needs and include their stories
  • Deliver an engaging interactive presentation that provides lasting value
  • Interact with audience members after the presentation
  • Galvanize your audience to greater levels of success

Working with Patrick

Great relationships are what distinguish one financial institution from another. Credit union speaker Patrick Galvin will customize a speech or program for your credit union based on the powerful relationship building lessons from his books, The Connector’s Way and The Trusted Way, part of The Way series of business parables.

Read what these credit union professionals have to say about working with Patrick:

Patrick opened our annual conference with a lively one-hour keynote. Throughout the three-day event, speakers and attendees kept referring to his ideas about business relationship building. We want keynote speakers who make a lasting impact and Patrick certainly did that. I would highly recommend him as a keynote speaker for any conference.
Larry Middleman
President/CEO, CU Business Group

“Thanks again for a wonderful presentation and for copies of your book for everyone. Your message was well received and fit nicely with our program.”
Bob Dorsa
President, American Credit Union Mortgage Association (ACUMA)

“Patrick presented on real world and online networking to our entire mortgage sales force. His presentation was engaging, interactive and powerful to foster new ideas, change behaviors and grow our business. How do I know? Within two weeks of the presentation, multiple loan officers had gained new contacts, joined networking groups and/or directly received referrals as a result of their actions.”
Rob Walworth
Director of Mortgage Sales, BECU

“We had Patrick speak to all of our mortgage loan officers across the company about networking and leveraging social media to increase referrals. Patrick was easy to work with and met with us prior to the presentation to customize the content to meet our needs. After two days of back-to-back presentations, we asked our loan officers who their favorite speaker was and Patrick was at the top of the list. Many went home that weekend and implemented the recommendations that he provided. He is engaging, and provides clear, easy-to-implement ideas that any loan officer can take to enhance their business. I highly recommend Patrick as a speaker to any credit union or financial institution.”
Tony Ingram
Regional Director, First Tech Federal Credit Union

“Everybody enjoyed Patrick’s presentation and anybody that hires him to coach their team and drive their goals will be pleased.”
Fred Ferrell
Vice President of Real Estate Lending, SchoolsFirst FCU

“I’ve had the pleasure twice now to attend Patrick’s workshop and each event was very uplifting, encouraging and motivating! The first event was at the SoCal CUREN meeting in 2017, where he was a guest speaker. I was so impressed; I knew we had to have him as our guest speaker at our annual company team-building event. In 2018, he facilitated an interactive workshop for our team focused on his book The Connector’s Way: Building Your Business One Relationship at a Time. The event was a huge success, our employees raved about it for weeks, and it truly made a positive impact on our organization! I can’t thank him enough!”
Laura Roberts
CEO, Community Mortgage Funding

“Patrick’s presentation challenged the mortgage loan officers to view their LinkedIn and other social profiles from many vantage points. His presentation was personalized for our group, dynamic, and very interactive, thus, allowing our sales team to get the most out of his message. Most importantly, Patrick ardently followed up with individual coaching sessions for each sales person and provided personalized recommendations for each of their profiles to ensure that they were maximizing all opportunities in getting their personal message out. Patrick’s recommendations, coaching, and determination to help increase each sales person’s sales numbers have provided noticeable online activity resulting from their improved social profiles. I would highly recommend your team experiencing Patrick’s ‘Galvanizing Effect.’”
Casey Filburn
Director of Mortgage Lending, Advantis Credit Union

“Congratulations! You gave an outstanding speech at our mid-year managers meeting. Thank you for so eloquently describing the benefits of face-to-face and online networking and giving us so many great tips and ideas on how we can network more effectively. We are all looking forward to another chance to hear you.”
Lidia Dokter
Branch Manager, America’s Credit Union

“I have had the distinct pleasure of seeing Patrick Galvin present his excellent ideas and strategies twice now. Both times I took massive notes because it was so useful! His book of course covers many of his excellent points on how building relationships is rewarding for our business and our personal lives but you can’t get enough of a good message, especially with his personal examples and fun delivery.”
Todd Helmerson
Chief Sales Officer, Xceed Financial Credit Union

To learn more or customize a program for your credit union and/or community partners, please contact Patrick here.