The Connector’s Way Blog: Customer Service

Be Remarkable: Customer Service That Inspires Referrals

To grow customer referrals, you need to give people a reason to talk about what makes your business unique. In other words, make your business remarkable. Consider a few examples: You won’t find a receptionist in any of Umpqua Bank’s “retail stores” (i.e., bank...

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The Connector's Way by Patrick Galvin

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